Free cancellation if communicated more than 24 hours prior to pick-up time.
100% of the cost will be applied if communicated less than 24 hours in advance.
This cancellation policy may be affected in the following cases:
A. During special events in the city which affect general demand.
B. In our services for Meetings & Events where there is a high volume of passengers.
In these cases the cancellation policy will be duly communicated to the client.
Those services whose reservations involve more than 3 vehicles may involve special contracting conditions that may affect some or all steps of the contracting process.